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How far in advance should I book?As soon as you have a date. I book 6 months out on a 1st pay first reserved basis. Most months are completely booked 2 months out.
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How do I secure my order/ event date?Paying a non-refundable deposit of half the price or paying in full is the only way to secure your date. Dates cannot be held based of off conversing or intent to book.
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When does my balance need to be paid by?All remaining balances are due 14 days before the event/order date. Failure to make payment will result in cancellation of order and forfeit of non-refundable.
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If I need to change my order date, will I need to pay a new deposit?"We will allow one date change with no penalty. However, dates are subject to availability.
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What’s the best way to communicate/ place orders?The best way to communicate is through email. You may email us at sweetteestreats@yahoo.com
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May I provide the ingredients, cake, or cupcakes and pay only for items to be decorated?"Unfortunately, we do not accept or use food or supplies not made or provided by us. Good news is, we will make ever attempt to match the desired taste/look you desire.
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Do you offer any packages or group rates?Check out our website for a list of any specials and email us for inquiries about group rates.
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What size cake should I get?Please see these cake diagrams for information on how many people each size serves.
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May I change my cake design/theme?We will do our best to accomodate any change request. However, we cannot guarantee that we will be able to accomodate the request. Once an order is placed, we begin ordering themed supplies. Changing theme may result in additional fee.
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